Patient Rights
As Net Mobile Ambulance, respecting our patients' rights and providing quality healthcare is our top priority.
Respectful and Humane Treatment
Every patient has the right to respectful and humane treatment regardless of language, religion, race, gender, political opinion, philosophical belief, and economic status.
Right to Safety
Patients have the right to receive healthcare in a safe environment. Patient safety is our top priority during emergency intervention.
Right to Information
Patients have the right to be informed in an understandable language about their health status, the interventions to be performed, and treatment options.
Right to Consent
Except in emergencies, the patient's right to accept or refuse treatment is reserved. The patient's informed consent is obtained before treatment.
Right to Privacy
Patients' personal and health information is kept confidential. Utmost care is taken to protect patient privacy.
Right to Complaint and Appeal
Patients have the right to submit complaints, suggestions, and appeals regarding the service they received.